Terms of service
About these terms
TinyChuckles is operated by TINYCHUCKLES SOLUTIONS PRIVATE LIMITED. These terms explain how purchases from tinychuckles.co.in are handled. Please read them together with our Shipping Policy, Refund Policy and Privacy Policy before ordering. Nothing in these terms limits rights that cannot be excluded under applicable law.
Placing an order
Review the product, size or variant, quantity, delivery address and checkout total before placing your order. Provide accurate contact and delivery details and use only a payment method you are authorised to use. Product descriptions and the order details identify what you are purchasing.
Prices, shipping and payment
Prices are displayed in Indian rupees. Review the item prices, applicable taxes, shipping charge and final total at checkout before paying. Shipping is a flat ₹99 per order. Prepaid orders are paid in full online. Where COD is offered, ₹99 is paid online and credited towards the total; only the displayed remaining balance is payable on delivery. That advance is not an additional charge and is not collected twice.
Dispatch and delivery
Our Shipping Policy sets out our dispatch commitment. Dispatch and courier delivery are separate stages. Delivery is subject to destination serviceability; the dispatch commitment is not a courier delivery-time guarantee.
Changes and cancellation requests
Contact care@tinychuckles.co.in or +91 9900 759 606 promptly if you need to correct or cancel an order. Include your order number. Whether an order can be stopped depends on its fulfilment stage. We refund the original ₹99 shipping charge for accepted cancellations before dispatch, wrong or defective orders, and seller- or courier-caused non-delivery. For an accepted customer-requested cancellation after dispatch, we retain the original ₹99 shipping charge and the customer is responsible for the actual return-shipping fees, without markup. This also applies to a voluntary refusal of delivery accepted as a customer cancellation, but not to refusal because of seller error, defective goods or another legally protected reason. Customer-requested cancellation or voluntary refusal is distinct from seller- or courier-caused non-delivery. Our seller-fault exceptions and applicable statutory remedies continue to apply.
Returns and exchanges
Our current Refund Policy accepts return requests made within 6 days of delivery. Email care@tinychuckles.co.in or call +91 9900 759 606 with your order number and the item concerned. Our care team confirms eligibility and the next steps before you send anything back. Items returned without contacting us first may not be accepted. Contact us as soon as possible if an item is incorrect or damaged. This request window does not remove any rights or remedies available under applicable law. For an accepted voluntary return after delivery, the original ₹99 shipping charge is not refunded and the customer pays return shipping. This applies to voluntary returns, not to a restriction of remedies required by applicable law.
Privacy and responsible use
Our Privacy Policy explains how personal information is handled. Do not misuse the website, attempt unauthorised access or submit fraudulent information. Store content must not be copied or used in a way that infringes applicable rights.
Support and complaints
For order support or complaints, contact Akash Bhosale, Grievance Officer, at care@tinychuckles.co.in or +91 9900 759 606. Please include your order number and details of the issue.
Applicable law
These terms are governed by the laws of India. Nothing here restricts a customer’s right to seek an available remedy through a competent consumer forum or other lawful process.