Refund policy

Returns and Exchanges

We accept return requests made within 6 days of delivery.

To request a return or exchange, email care@tinychuckles.co.in or call +91 9900 759 606. Please include your order number and the item you would like to return.

Our care team will confirm eligibility and share the next steps before you send anything back. Items returned without contacting us first may not be accepted.

If you receive an incorrect or damaged item, please contact us as soon as possible so we can help.

Shipping charges for cancellations and returns

We refund the original ₹99 shipping charge for accepted cancellations before dispatch, wrong or defective orders, and seller- or courier-caused non-delivery. For an accepted customer-requested cancellation after dispatch, the original ₹99 shipping charge is retained and the customer is responsible for the actual return-shipping fees, without markup. This includes an accepted cancellation arising from the customer’s voluntary refusal of delivery for reasons unrelated to a seller error, product defect or other legally protected reason. Such a cancellation or refusal is not treated as seller-caused non-delivery. For an accepted voluntary return after delivery, the original ₹99 shipping charge is not refunded and the customer pays return shipping. These terms do not restrict remedies required by applicable law.

These conditions, including the 6-day request window, do not limit rights or remedies available under applicable law.